Five questions, every time, with no exceptions:
- What is your CSLB license number? Verify it yourself at cslb.ca.gov. Must be active, must hold a C-39 (roofing) classification. Alpha Eagle: #1148511.
- Can I see proof of workers comp and general liability insurance? A real contractor will email you the certificates without hesitation. Without workers comp, an injured worker on your property becomes your liability.
- What is your written workmanship warranty, and is it separate from the manufacturer’s? A serious contractor stands behind their own labor independent of the materials. “The manufacturer warranty covers everything” is a red flag — it doesn’t.
- Can I see three references from jobs that are 5+ years old? Anyone can sound good year one. Year five tells the truth.
- Can I see a written, line-item estimate? Material cost, labor cost, tear-off, disposal, permits, deck-repair allowance. “$22,000 turnkey” is not an estimate — it’s a number. CSLB requires a written estimate before any work begins on a job over $500.
Bonus question: Do you pull the permit in your own name? The answer should be yes. Owner-pulled permits transfer liability to the homeowner — a tactic some lower-end contractors use to dodge accountability.
Have a follow-up question for your specific roof?
Free, no-obligation on-site inspection. Honest written report — yours to keep whether you hire us or not.