If water is coming through your roof right now, call our 24/7 emergency line at (415) 410-7917. Alpha Eagle Roofing secures the damage with a properly fastened emergency tarp or temporary repair, photographs everything for your insurance claim, and schedules the permanent repair. On the phone we tell you honestly when a crew can get there.
Emergency response at a glance
- Emergency line
- (415) 410-7917, answered 24/7
- First response
- A properly fastened tarp or temporary repair to stop the water
- Insurance
- Damage photographed for your claim
- Permit
- Tarping and temporary repairs generally need none; we pull one for the permanent work when required
- License
- CSLB #1148511, Class C-39 Roofing Contractor
Who this service is for
- Homes and businesses with water actively coming in.
- Roofs damaged by wind, a fallen tree or branch, or a storm.
- Property managers who need a roof secured quickly for tenants.
What counts as a roofing emergency
Water coming through a ceiling or light fixture
Especially near electrical fixtures. Turn off power to that area if it is safe to do so.
A tree or large branch on the roof
Do not try to remove it yourself; the roof structure may be damaged.
Sections of roofing torn off by wind
Exposed underlayment or deck will leak with the next rain.
A sagging ceiling
Water may be pooling above it. Keep people out of the room underneath.
Flat roof ponding that is leaking inside
Blocked drains can put a lot of water on a flat roof quickly.
Our emergency response
- Call the emergency line (415) 410-7917, answered 24/7. Tell us what you are seeing and where; we will tell you what to do while you wait and when we can get there.
- Make it safe Our crew assesses the roof and the area below. Nobody goes on a roof that is unsafe to walk.
- Photograph first We document the damage in CompanyCam before we cover it, which is the evidence your insurer will want.
- Tarp or temporary repair A heavy-duty tarp run over the ridge where possible and fastened with battens, or a temporary patch, to stop the water.
- Written scope A written description of the damage and what the permanent repair or replacement involves.
- Permanent repair Scheduled as soon as weather and materials allow, under a written estimate.
What to do while you wait
Safety first. A wet roof is slippery and a damaged one may not hold your weight.
Stay off the roof
Do not climb onto a wet or damaged roof, especially at night or in wind.
Watch for electrical hazards
Keep water away from outlets and fixtures and turn off power to affected rooms if you can do it safely.
Catch and contain water
Buckets under drips, towels on floors, and move furniture, electronics and valuables out of the way. If a ceiling is bulging with water, keep people out from under it.
Take photos
Photograph the damage inside and, from the ground, outside. Your insurer will want them.
Call your insurer
Report the damage. Most policies expect you to take reasonable steps to prevent further damage, which is what an emergency tarp does.
Emergency tarping done right
A tarp is a temporary measure. A badly installed one can blow off in the next gust or add holes to the roof.
Over the ridge
Where possible the tarp runs over the ridge so water cannot run under its top edge.
Fastened with battens
Wood battens secure the tarp edges instead of a scatter of nails through good roofing.
Covering the whole damaged area
With overlap past the damage on every side.
Temporary by design
A tarp holds until the permanent repair, not through a whole rainy season. We schedule the permanent work as soon as the roof is dry.
Storm damage and insurance
We document; you and your insurer decide the claim.
Documentation
Time-stamped CompanyCam photos of the damage before and after mitigation, and a written scope of the repair.
The adjuster visit
If you would like, we can be on site when your adjuster inspects the roof to show what we found.
Your claim is yours
In California, only you, your insurer, or a licensed public adjuster negotiate the claim. Be cautious of anyone who knocks on doors after a storm offering to handle your claim for you. More on our insurance claims page.
Thanks. Your request is in.
We will text you to confirm.
Active leak? Our 24/7 emergency line is (415) 410-7917. Call now and we will prioritize your request.
Call (415) 410-7917What affects the cost
Two roofs of the same size can be very different jobs, so every price comes from an inspection, in writing. Your estimate is built from these factors:
- Time of call (after-hours and weekend emergency rates, explained before we start)
- Size and location of the damaged area
- Roof height, pitch and access in the dark or in wind
- Whether a tree or debris has to be cleared first (tree removal is done by a tree service)
- Materials needed for the temporary cover
- Scope of the permanent repair, priced separately in writing
Timeline, permits and inspection
How long it takes
Emergency work is about stopping the water as quickly as conditions safely allow; we give you an honest arrival estimate on the phone. The permanent repair is scheduled once the roof is dry and materials are in, and the written estimate tells you how long it will take.
Permits and final inspection
Emergency tarping and temporary repairs generally do not need a permit. If the permanent repair or replacement does, we pull it.
Warranty and photo documentation
Written warranty
Every job we do comes with a written workmanship warranty, and the roofing materials carry their own manufacturer warranty on top of that. The exact terms for your job are written into your contract before any work starts, so you know what is covered and for how long before you sign. See our warranty page for how our warranty works.
Every job photographed in CompanyCam
We document every job in CompanyCam: before photos, in-progress photos of the work that ends up hidden (decking, underlayment, flashing), and after photos. That photo record is useful long after we leave, for an insurance claim, a warranty question, or a buyer's inspector when you sell. We can share it with you on request. See finished work in our project gallery.
Your protections under California law
Check the license.
Roofing in California must be done by a contractor licensed by the Contractors State License Board. Ours is CSLB #1148511, Class C-39 (Roofing). You can look up any contractor at cslb.ca.gov.
The down payment is capped by law.
On a home improvement contract, a California contractor may not ask for a down payment of more than $1,000 or 10% of the contract price, whichever is less.
Payments should not get ahead of the work.
Progress payments are supposed to track work actually completed and materials delivered, not run ahead of them.
You have a right to cancel.
California home improvement contracts must include a written notice of your right to cancel, generally within three business days of signing (seniors get a longer window).
Everything in writing.
Scope, materials, schedule, payment schedule, and warranty belong in the written contract. We price every job from an inspection, in writing, so there is nothing to argue about later.
Frequently asked questions
Do you answer emergency calls at night and on weekends?
Yes. Our emergency line, (415) 410-7917, is answered 24/7. Regular office hours are Monday to Saturday, 7am to 7pm.
What should I do until you arrive?
Stay off the roof, keep water away from electrical fixtures, put buckets under drips, move valuables, keep people out from under a sagging ceiling, and take photos for your insurer.
How long does an emergency tarp last?
A properly installed tarp is meant to hold until the permanent repair, not through a whole rainy season. We schedule the permanent repair as soon as the roof is dry.
Will insurance pay for emergency tarping?
Many policies expect you to take reasonable steps to prevent further damage, and the cost of doing so is often included in a covered claim. Your policy decides, so check with your insurer. We provide photos and documentation either way.
Do emergency calls cost more?
After-hours and weekend emergency rates apply, and we tell you the cost before we start. It is almost always less than letting water keep coming in.
Can you also do the permanent repair?
Yes. After the emergency is secured we give you a written estimate for the permanent repair or, if the roof needs it, a replacement.
Do you work with my insurance adjuster?
We document the damage and can be on site when your adjuster inspects, if you want us there. You, your insurer, or a licensed public adjuster handle the claim itself.
Can I get emergency roof repair near me if I am outside San Francisco?
Yes. The emergency line covers our whole service area, from San Francisco and the Peninsula to Oakland and the East Bay, the South Bay and Marin. Give us your address when you call and we will tell you honestly when a crew can reach it. Local detail for each city is on our service areas page.
